TERMS OF SERVICE

OVERVIEW

This website is operated by SANGRAH. Throughout the site, the terms “we”, “us” and “our” refer to SANGRAH. SANGRAH offers this website, including all information, tools, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site, creating an account, and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, placing an order, creating an account, or otherwise interacting with the website, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.

Any new features or tools added to the current online boutique shall also be subject to these Terms of Service. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to review this page periodically for changes. Continued use of the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify. They provide us with the e-commerce platform that enables us to offer our collections and Services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You agree to provide true, accurate, and complete information while using this site or placing any order.

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in suspension or immediate termination of your access to the Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time. We also reserve the right to cancel orders, suspend accounts, or restrict access in cases of suspected fraud, misuse, or breach of these Terms. We reserve the right to take such action as we consider necessary or reasonable to maintain the security, integrity, and proper functioning of the website and Services.

You understand that your content (not including credit card information), may be transferred unencrypted and involve:
(a) transmissions over various networks; and
(b) changes to conform and adapt to technical requirements of connecting networks or devices.

Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate or complete sources of information.

This site may contain historical information which is provided for your reference only. We reserve the right to modify the contents of this site at any time without obligation to update any information.

You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. In the event of any pricing error, technical error, or incorrect product information, we reserve the right to cancel or refuse any order placed for such product.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.

We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy.

All products are subject to availability, and we reserve the right to cancel any order if a product is unavailable after the order is placed.

We have made every effort to display as accurately as possible the colors and images of our garments and collections. We cannot guarantee that your device’s display of any color will be accurate.

Due to the handcrafted and artisanal nature of certain garments, slight variations in color, embroidery, weave, print placement, or texture may occur and should not be considered defects. Such variations are characteristic of handcrafted products and contribute to their uniqueness.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

We reserve the right to limit quantities of any products or Services that we offer. All descriptions of products or pricing are subject to change at any time without notice.

We reserve the right to discontinue any product at any time.

We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order placed with us. We may, in our sole discretion, limit or cancel quantities purchased per person, household, or order.

These restrictions may include orders placed under the same customer account, credit card, billing address, or shipping address.

In the event that we make a change to or cancel an order, we may attempt to notify you using the contact information provided at the time the order was placed.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our online boutique.

You are responsible for maintaining the confidentiality of your account credentials and for all activities carried out under your account.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools over which we neither monitor nor have any control.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties or conditions of any kind.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion.

Future features, tools, and Services introduced through the website shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products, and Services available via our Service may include materials from third parties.

Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of such websites.

We shall not be liable for any damages related to purchases or use of goods, Services, resources, or content from third-party websites.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you submit comments, creative ideas, suggestions, proposals, or other materials, you agree that we may edit, publish, distribute, and use them in any medium without restriction.

We are under no obligation:

To maintain comments in confidence;
To pay compensation for comments; or
To respond to comments.

You agree that your comments will not violate any rights of any third party, including copyright, trademark, privacy, or proprietary rights.

You are solely responsible for any comments you make and their accuracy.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

By using the website, you consent to receive transactional communications from us, including by email, SMS, WhatsApp, calls, and notifications, subject to applicable law.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our website containing typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability.

We reserve the right to correct any errors and to cancel orders if any information is inaccurate at any time without prior notice.

SECTION 12 - PROHIBITED USES

You are prohibited from using the site or its content:

For any unlawful purpose;
To violate laws or regulations;
To infringe intellectual property rights;
To harass, abuse, insult, or discriminate;
To submit false or misleading information;
To upload viruses or malicious code;
To collect personal information of others;
To spam, phish, scrape, or crawl;
To interfere with the security features of the Service.

We reserve the right to terminate your use of the Service for violating prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.

Your use of the Service is at your sole risk. All Services and products delivered to you are provided “as is” and “as available” without warranties of any kind.

In no case shall SANGRAH, our directors, employees, affiliates, suppliers, or Service providers be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or products.

Nothing in these Terms shall exclude liability that cannot be excluded under applicable law.

All content on this website, including but not limited to images, designs, logos, graphics, text, videos, styling concepts, and branding elements, are the intellectual property of SANGRAH and may not be copied, reproduced, distributed, or used without prior written consent.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless SANGRAH and our affiliates, employees, partners, and Service providers from any claim or demand arising out of your breach of these Terms or violation of any law or rights of a third party.

SECTION 15 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.

The unenforceable portion shall be deemed severed from these Terms without affecting the validity of remaining provisions.

SECTION 16 - TERMINATION

These Terms of Service are effective unless and until terminated by either you or us.

We may terminate or suspend access to our Services immediately without notice if we suspect any breach of these Terms.

Any provisions which by their nature should survive termination shall survive termination, including limitation of liability, indemnity, and intellectual property provisions.

SECTION 17 - ENTIRE AGREEMENT

These Terms of Service constitute the entire agreement between you and SANGRAH and govern your use of the Service, superseding any prior agreements or communications.

Any ambiguities in interpretation shall not be construed against the drafting party.

SECTION 18 - FORCE MAJEURE

SANGRAH shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including but not limited to natural disasters, governmental actions, supply chain disruptions, strikes, pandemics, transportation interruptions, or communication system failures.

SECTION 19 - ASSIGNMENT

We may assign or transfer our rights or obligations under these Terms to any affiliate, successor, or acquirer without prior notice, to the extent permitted by applicable law.

SECTION 20 - GOVERNING LAW AND DISPUTE RESOLUTION

These Terms of Service shall be governed by and construed in accordance with the laws of India.

Subject to applicable law, the courts at Mumbai, Maharashtra shall have exclusive jurisdiction in relation to any disputes arising out of or connected with these Terms.

Any dispute which cannot be resolved amicably may be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996.

The seat and venue of arbitration shall be Mumbai, Maharashtra and proceedings shall be conducted in English.